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HSBC Recruits For Freshers

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Designation: Customer Service Executive

Job Description:

* Acquire knowledge on HSBC products and procedures.
* Efficiently handle inbound and outbound calls to resolve overseas customer queries. Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.

Skills Required:
* Excellent English communication skills.
* Ability to interpret and handle complex numerical data.
* Excellent interpersonal and negotiating skills.
* Good keyboard skills. Flexibility to work in shifts

Company Profile:

HSBC Global Resourcing Centres form a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations. Leveraging technology and process expertise, Global Resourcing services customers from across many of HSBC’s business lines – making for a dynamic and challenging work environment. It operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka, and has more than 33,000 dedicated professionals

We are the world’s local bank.

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC’s international network comprises around 9,500 offices in 86 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 200,000 shareholders in some 100 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.

Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities.

Business principles and values:
The HSBC corporate character defines the values and principles inherent in all our everyday dealings.

Group History:
The HSBC Group has an international pedigree which is unique. Many of its principal companies opened for business over a century ago and they have a history which is rich in variety and achievement. The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between China and Europe.

Desired Profile:

* Excellent English communication skills.
* Ability to interpret and handle complex numerical data.
* Excellent interpersonal and negotiating skills. Good keyboard skills.
* Flexibility to work in shifts.

Experience: 0 – 4 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:
UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Post Graduation Not Required

Location: Hyderabad,Bangalore,Visakhapatnam

Website:    http://www.hsbcglobalresourcing.com

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