Designation:Technical Support Executive
The selected candidate has to:
1. Resolve technical issues of customers over the phone.
2. Handle inbound calls related to technical enquiries of customers.
3. Outcall customers and inform them about the technicalities of the product.
Reliance BPO, a premium business process outsourcing services provider is part of the Reliance – Anil Dhirubhai Ambani (ADA) Group, one of the largest business houses of India.
Reliance BPO is a state-of-the-art service provider offering end-to-end solutions focusing in the Telecom, BFSI, Utility and Entertainment industry verticals. Clients come to us for cost advantages but stay with us because of our quality.We have been consistently delivering quality services to our clients thereby generating unmatched business value to our customers through our centers’ of excellence. Our operating philosophy is to provide value added workflow solutions to our customers utilizing the best of skill sets to ensure continuous improvements in our service offerings.
The RBPO team consists of a 10000 strong workforce across multiple locations having skills in project, process, technology & customer relationship management.To ensure business continuity we have multi redundancy, robust technology and a strong disaster recovery site.
The candidate should have:
1. COMPLETED ATLEAST HSC
2. EXCELLENT ENGLISH COMMUNICATION SKILLS
3. GOOD KNOWLEDGE OF COMPUTER HARDWARE
UG – Any Graduate – Any Specialization
PG – Post Graduation Not Required
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Reliance BPO Pvt. Ltd.