Designation: Non-Voice Tech Support Associate
The candidate should be ready to work in night shifts, transportation will be provided by the company.
Should be able to resolve the customer queries using chatting and e-mail tools.
We have requirements for Experienced candidates in handling TS Chat as well.
Walkin Interview Dates–22 Jun 09 to 27 Jun 09 at Siripuram, Sutherland Office, Landmark Tycoon Restaurant, Vizag.
For more than 20 years Sutherland Global Services, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO solutions, Customer Lifecycle, Back-office Lifecycle Management, IT outsourcing services and outsourcing solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality.Sutherland employs more than 21,000 professionals offering RightSourcedâ„¢ seamlessly blended IT outsourcing, outsourcing solutions, offshore outsourcing and business process services from 21 delivery centers in India, the United States, Philippines, Canada and Mexico. By integrating highly trained outsourcing professionals with state-of-the-art technology and proven business process outsourcing methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering RightSourced seamlessly blended services from its 21 delivery centers in India, the United States, Philippines, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
Our services consist of customer lifecycle management services and back office lifecycle management services, which are integrated to provide end-to-end services involving the management of entire business processes for our clients. Our services are custom tailored to each client’s business model and their end customer needs and are typically provided via multiple delivery centers throughout the world. Our expertise includes process expertise, analytical capabilities, consulting processes, technology expertise, including our intellectual property platform, and operational insight arising from managing complex processes in diverse industries for numerous clients. We believe that our experience minimizes the risks clients encounter when they outsource. We aim to provide complex, end-to-end BPO services.
Experience: 0 – 3 Years
Education:Any graduate, MBA, MCA, BCA, B.Com, B.E/B.Tech, M.Sc, B.Sc, PGDCA
Functional Area: ITES/BPO/KPO, Customer Service, Ops.