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HSBC Recruits For Freshers

Posted by Shane On August - 14 - 2009ADD COMMENTS
hsbc
Designation: Customer Service Executive

Job Description:

* Acquire knowledge on HSBC products and procedures.
* Efficiently handle inbound and outbound calls to resolve overseas customer queries. Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.

Skills Required:
* Excellent English communication skills.
* Ability to interpret and handle complex numerical data.
* Excellent interpersonal and negotiating skills.
* Good keyboard skills. Flexibility to work in shifts

Company Profile:

HSBC Global Resourcing Centres form a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations. Leveraging technology and process expertise, Global Resourcing services customers from across many of HSBC’s business lines – making for a dynamic and challenging work environment. It operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka, and has more than 33,000 dedicated professionals

We are the world’s local bank.

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC’s international network comprises around 9,500 offices in 86 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 200,000 shareholders in some 100 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.

Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities.

Business principles and values:
The HSBC corporate character defines the values and principles inherent in all our everyday dealings.

Group History:
The HSBC Group has an international pedigree which is unique. Many of its principal companies opened for business over a century ago and they have a history which is rich in variety and achievement. The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between China and Europe.

Desired Profile:

* Excellent English communication skills.
* Ability to interpret and handle complex numerical data.
* Excellent interpersonal and negotiating skills. Good keyboard skills.
* Flexibility to work in shifts.

Experience: 0 – 4 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:
UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Post Graduation Not Required

Location: Hyderabad,Bangalore,Visakhapatnam

Website:    http://www.hsbcglobalresourcing.com

infosys

Designation: PROCESS EXECUTIVES (VOICE PROCESS) AT INFOSYS BPO

Job Description:

Infosys-BPO is hiring people for Voice process for Bangalore and Pune.
Interviews will be happening at Chennai.
Please find the details and attend the interviews.
Designation: Process Executive
Experience: 0-2 years
Job Location : Bangalore/ Pune

Job Requirements:
Excellent Communication Skills.
Minimum qualification – Graduation/Post Graduation/Diploma (10+2+3) – 2009 Awaiting results would also be eligible.
Should be willing to work in shifts (24/7 environment)
Should be willing to relocate to Bangalore or Pune
Should be willing to work in a voice process.
Should sign service agreement of 1 year at the time of Joining

Date of Interview: 5th August to 31st August (Only  Monday to Friday)
Time: Daily at sharp 2:30 PM

Company Profile:

Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, we are a global leader in the “next generation” of IT and consulting with revenues of over US$ 4 billion. Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.

Infosys’ offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing. Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.

Infosys’ Business Process Outsourcing (BPO) services combine domain expertise, process skills and technology to deliver world-class process outsourcing.Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.

Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership  have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.

Desired Profile:

1) Please carry print out of this copy and attach the same with your CV (with out mail copy you will not be allowed to
attend the interview)
2) Mention HRO in application referred by column of application form  as its mandatory.
3)Documents needed
Originals + Photocopy of 10th, 12th, Graduation/Diploma marks card.
1 passport size photograph.
Any valid photo id (Eg: College id, DL, Passport)
All letters related to your work

Location: Bangalore, Pune

Experience: 0 – 3 years

Education:Any graduate

Function Area: Call Centre, BPO, Customer Service

Role:
• Fresher
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
• Telemarketing Executive

Contact:
Parthasarathy
Infosys Technologies Limited
PAN Financial Shared Service India Pvt. Ltd.
Temple Steps, 7th Floor
Phase 2, Block 1, 184-187
Anna Salai, Saidapet
Chennai-600 015

CognizantDesignation: Senior Process Executive/Junior Data Analyst

Job Description:

- Attend to Calls and accurately document the call details.
- Use the medical expertise in collecting the right information from the callers.
- Timely and accurately document reports and all other deliverables on time.

Company Profile:

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting and business process outsourcing services. Cognizants single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With more than 35 global delivery centers and over 50,000 employees, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and is ranked among the top information technology companies in BusinessWeeks Info Tech 100, Hot Growth and Top 50 Performers listings.

Business Culture:
Our business culture is neither India-centric or exclusively Western in style, striking the best balance of all the offshore firms. Most of our Cognizant management team has extensive US or European experience, and understands our clients’ culture.In India , Cognizant is considered a ‘local’ player with a very strong reputation for excellence. Our clients benefit from our non-hierarchical, responsive “can-do” approach to business.

Domain Expertise :
Cognizant is the only major offshore company organized around verticals and horizontals rather than just regions and development centers. With our deep domain expertise in key verticals and large-scale horizontal solution, we are a highly project-oriented firm that can take complete responsibility for large development and integration projects, and for delivering bottom line results from application management. We have a strong track record of successfully executing very large scale,complex, transformational development and integration projects offshore. These are the kinds of projects that have not been traditionally considered “off-shorable”. We have also developed proprietary CMM-Level 5 processes to successfully manage and deliver these projects offshore. Our level of success has not been matched by any other major offshore player.

Desired Profile:

1. Candidates with 1+ years of experince in Voice Processes will only be considered.
2. Candidates with BSc/MSc background need only apply.
3. Willingness to work in shifts (including night shifts)

Experience: 1 – 3 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:

UG – B.Sc – Any Specialization
PG – M.Sc – Any Specialization

Location: Mumbai

Contact:
Cognizant Technology Solutions India Ltd

Website: http://www.cognizant.com

TCS Walkin Freshers – Form (3rd – 8th Aug)

Posted by Shane On August - 1 - 2009ADD COMMENTS

tcs-logo_1

Designation: Excellent Opportunities with TCS BPO!

Job Description:

Graduates (Experienced/Freshers) Walk-In at TCS BPO
We are now looking for:
Role- Team Member
• An associate should understand the process.
• He/ She should be able to handle 100% productivity with 99% quality score.
• Good Communication Skills.
• Exposure to MS Office suite.

Basic Requirements:
• Min’ 15yrs of regular academic qualification
• Graduation (Bcom / BA / BSC / BBA / BBM / BHM / BCS) excluding computer science
• 0 –  3 yrs professional experience
• Exposure to back-end support or transaction processing work in similar roles is an added advantage.
• Willingness to work in Night shifts.

If you are interested : Please Walk-In with a hard copy of your CV, copy of last 2 months pay slips (applicable only for experienced professionals) & Relieving letter from Previous company(Mandatory) and one passport size photograph (Mandatory).

Company Profile:

Tata Consultancy Services (TCS) is one of the world’s leading information technology companies. Through its Global Network Delivery Model, Innovation Network, and Solution Accelerators, TCS focuses on helping global organizations address their business challenges effectively.TCS continues to invest in new technologies, processes, and people which can help its customers succeed. From generating novel concepts through TCS Innovation Labs and academic alliances, to drawing on the expertise of key partners, it keeps clients operating at the very edge of technological possibility.

Whether TCS is envisioning a business advantage, engineering an IT and ITES solution, or executing an Outsourcing strategy, it helps its customers “Experience Certainty” in their every day business.TCS reported 2007-08 global revenues of USD 5.7 billion.

Desired Profile:

Work Location: Chennai

Day: Monday – Friday (03.08.09 – 07.08.09)
Registration Time:10.00 AM – 1.00 PM

Note:
Kindly carry this Ad for reference (Mandatory)
Should have 15 years of Regular Education
Break in career and education for more then 2 years is not eligible
Candidates who have attended the selection process in the last 6 months (either selected-not-joined or rejected) will not be eligible.
The entire selection process to complete (till the offer letter release stage for those selected) requires you to appropriately block your day, request all to plan your schedule.

Experience: 0 – 1 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:

UG – B.A – Arts&Humanities, Communication, Economics, English, Fine Arts, Hindi, History, Maths, Political Science, PR/Advertising, Psychology, Sociology, Statistics, Vocational Course,B.B.A – Management,B.Com – Commerce,B.Pharma – Pharmacy,B.Sc – Any Specialization, Bio-Chemistry, Biology, Botany, Chemistry, Electronics, Environmental science, Geology, Maths, Microbiology, Physics, Statistics, Zoology,BHM – Hotel Management
PG – Post Graduation Not Required

Location: Chennai

Contact:
Kalvath
Tata Consultancy Services
165/1A, Velachery to Taramani 100 feet road,
Velachery,
Chennai – 600 042.
(Landmark: Vijaya Nagar Bus Stop)

Credit –> Jobstell.com

RR Donnelley Recruits Freshers Voice Process

Posted by Shane On July - 29 - 2009ADD COMMENTS

RR Donnelley

Designation:Customer Support Representative – VOICE

Job Description:

Minimum Experience – 1 to 2 years in International Call centres.
Minimum qualification – Graduation
Strong communication (verbal & written) and analytical skills.
Familiarity with desktop applications ( for e.g. MS Office)
Self Starter, Functional skills, Action oriented, Problem solving, Priority Setting
Shift timings – US timings
Inbound call center with International call center exp

Company Profile:

RR Donnelley Global BPO, formerly known as OfficeTiger is among the leading outsourcing companies offering judgment based industry focused solutions and executes complex onsite-offshore outsourcing services on a global scale. With a proven track record, RR Donnelley Global BPO mobilizes the right-mix of people from over a 7700 strong work force, in 28 delivery and 41 on-site operation centers, spread across 9 countries. Founded in 1999, our clients include large investment and commercial banks, leading diversified financial services companies, insurance companies, law firms, publishing houses, utilities, pharmaceuticals and global retailers.RR Donnelley is the world?s premier provider of print, document management, supply chain solutions, and business services, serving organizations worldwide. With more than a 140-year heritage of integrity, RR Donnelley is an $11 billion, Fortune 300 Company with approximately 60,000 employees, serving customers in locations across the globe.

RR Donnelley is the world’s premier full-service provider of print and related services, including document-based business process outsourcing. Founded more than 144 years ago, the company provides solutions in commercial printing, direct mail, financial printing, product customization, print fulfillment, forms and labels, logistics, call centers, transactional print-and-mail, print management, online services, digital photography, color services, and content and database management to customers in the publishing, healthcare, insurance, advertising, non-profit, consumer package goods, retail, technology, financial services and many other industries. The largest companies in the world and others rely on RR Donnelley’s scale, scope and insight through a comprehensive range of web-based tools and innovative technology, variable printing services, market-specific, and customized supply chain solutions.

Desired Profile:

Minimum Experience – 1 to 2 years in International Call centres.
Minimum qualification – Graduation
Strong communication (verbal & written) and analytical skills.
Familiarity with desktop applications ( for e.g. MS Office)
Self Starter, Functional skills, Action oriented, Problem solving, Priority Setting
Shift timings – US timings
Inbound call center with International call center exp

Location: Chennai

Experience: 0 – 2 years

Education: Any graduate

Functional Area: Call Centre, BPO, Customer Service

Role: Customer Service Executive (Voice),  Process Trainer, Soft Skills Trainer

Contact:
RR Donnelley Global BPO

Website:  http://www.rrd.com

collabera_logoDesignation: Technical Recruiter

Job Description:

To understand IT requirements of client’s IT resource need and deliver qualified consultants
Sourcing and screening potential IT candidates for contract openings.
Establish relationships with consultants/contractors in specified region.
Interview prospective candidates and educate candidates on Collabera’s process.
Negotiate compensation, extend offers, facilitate the placement of candidates and solicit referrals of other qualified consultants.
Submit qualified candidates to open job requirements.
Meet or exceed weekly goal expectations.
Would be responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process.

Company Profile:

Collabera is a global IT services company that provides business-centric, end-to-end Information Technology solutions. With over 4000 dedicated professionals we serve global 2000 clients in the Technology, Communications & Media, Financial Services, Manufacturing and Retail industries.One of the key value drivers for Collabera clients is our Collaborative Engagement Model enabled by a global footprint of 22 locations and 7 development centers. Our engagement model leverages a multi tier service delivery model with proven engagement methodologies, SEI CMMI Level 5 processes and global resourcing to accelerate client return on investment.

Collabera’s vision is to enable customers in bridging the execution gap and adapting to shifting market needs. Our consulting-led solutions and services enable customers to align IT with business strategy while experiencing improved IT service quality, reduced costs and faster time to market. Our client-centric philosophy and commitment to service excellence are built are on a combination of Advisory Capability, Asset Based Services and Collaborative Engagement Models. Asset Based Services encompass Collabera’s next generation execution frameworks built on the concept of repeatable services delivered through a combination of IPs, frameworks, best practices, and skills to ensure a higher level of productivity and quality for clients.

Collabera leverages rich domain experience, proven best practices, robust frameworks and a keen appreciation of business challenges to offer the following comprehensive suite of services tailored to maximise business value for clients in our focus domains:

*Consulting
*Application Development & Management
*Independent Testing Services (SureTest)
*Enterprise Software Solutions
*Outsourced Product Development
*Business Intelligence & Datawarehousing (BI&DW)

Collabera is a Microsoft Gold Partner and has in-depth expertise in Microsoft Technologies. We are the first company in India to receive the “Powered by NetWeaver” certification from SAP. Collabera is also a SAP certified Application Management Service provider for India.

Desired Profile:

4 year college degree preferred
Strong work ethic and sense of commitment
Ambitious, competitive, aggressive and passionate to succeed.
Ability to work in a faced paced environment.
Aggressive, go-getter, positive attitude, good communication and interpersonal skills along with excellent rapport building
skills are the traits for the right candidate
Excellent communication and customer service skills.
Computer skills (Word, Excel, Outlook).
Strong desire to earn a good income Willingness to work in Night shifts

Experience: 0 – 1 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG – B.Sc – Any Specialization, Computers, Electronics, Maths, Physics, Statistics,B.Tech/B.E. – Any Specialization, Computers, Electrical, Electronics/Telecomunication, Instrumentation,BCA – Computers,Diploma – Any Specialization, Computers, Electrical, Electronics/Telecomunication, Engineering
PG – Any PG Course – Any Specialization,Post Graduation Not Required

Location: Vadodara/Baroda

Contact:
Aarati Golatkar
Collabera

Website: http://www.collabera.com

Infosys BPO Voice Process jobs

Posted by Shane On July - 25 - 2009ADD COMMENTS
Infosys Campus a dream for young talent

Infosys Campus a dream for young talent

Designation : Process Executives for Voice porcess

Job Description :

Infosys-BPO is hiring people for Voice process for Bangalore and Pune.
Designation: Process Executive
Experience: 0-2 years
Job Location : Bangalore/Pune

Job Requirements:
Excellent Communication Skills.
Minimum qualification – Graduation/Diploma (10+2+3) – 2009 Awaiting results would also be eligible.
Should be willing to work in shifts (24/7 environment)
Should be willing to relocate to Bangalore or Pune
Should be willing to work in a voice process.
Should sign service agreement of 1 year at the time of Joining

Company Profile:

Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, we are a global leader in the “next generation” of IT and consulting with revenues of over US$ 4 billion. Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.

Infosys’ offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing. Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.

Infosys’ Business Process Outsourcing (BPO) services combine domain expertise, process skills and technology to deliver world-class process outsourcing.Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.

Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership  have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.

Desired Profile:

Date : Monday to Friday
Time Slots : We have 4 slots in a day 1) 10:00 AM 2)12:00 PM 3) 2:30 PM 4) 5:00 PM

Notes:

1) Please mention HRO in Source column of application form  as its mandatory(Also Carry print out of this and attach
with your updated CV)
2)Documents needed for spot offer Originals + Photocopy of 10th, 12th, Graduation/Diploma with marks card.
*1 passport size photograph.
*Any valid photo id (Eg: College id, DL, Passport)
3)If you have already attended Please refer your friends and give them an opportunity to become part of Infosys-BPO ask them to Please mention HRO in Source column of application form  as its mandatory(Also Carry print out of this and attach with your updated CV)

Location: Bangalore, Pune

Experience:
0 – 2 years

Education : Any graduate

Funtional Area :
Call Centre, BPO, Customer Service

Contact:

Santosh Shepur
Infosys Technologies Limited
Infosys BPO,
#27,SJR towers, ,Towers 3
J.P.Nagar 3rd Phase,Bannerghatta Road
Bangalore
(Landmark :Near Jayadeva Heart Hospital )

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