Google’s Gmail service just came out of a short downtime that really scared the crap out of many users. People both for personal and business relay on Gmail for their email communication.
Gmail going down is like all hell breaking lose for people who heavily relay on email service for their communication.
At about 2:15 p.m. eastern time Friday, Gmail users across the world began seeing Temporary Error (500) error message while trying to access their email accounts. PCWorld notes the problems lasted for just over an hour.
Google staff redirected frantic users to the company’s App Status page, where it became clear Gmail wasn’t the only casualty of the service disruption. Google Drive, Google Sites, Google+ Hangouts, Google Voice they all got hit.
In a blog post, the company blamed the shutdown on “an internal system that generates configurations—essentially, information that tells other systems how to behave – -encounter[ing] a software bug and generat[ing] an incorrect configuration.”
And in what can only be described as a case of extremely poor timing, Google‘s troubleshooting team opened an Ask Me Anything thread on Reddit right before the shutdown. Guess what most of the questions were about.
Google announced most of the issues had been wrapped up by 3:30 p.m., but the damage was already done. The Huffington Post‘s Mike Sacks reports on the catastrophic effect Google‘s outage had on their offices.
“People were forced – I say forced! – to walk around and have face-to-face conversations with their colleagues. I even witnessed one producer pass a handwritten note to the person next to them because they had forgotten how to verbally communicate.”
Hope Google feels like God now.