THFire.com – i-News

Designation: PROCESS EXECUTIVES (VOICE PROCESS) AT INFOSYS BPO

Job Description:

Infosys-BPO is hiring people for Voice process for Bangalore and Pune.
Interviews will be happening at Chennai.
Please find the details and attend the interviews.
Designation: Process Executive
Experience: 0-2 years
Job Location : Bangalore/ Pune

Job Requirements:
Excellent Communication Skills.
Minimum qualification – Graduation/Post Graduation/Diploma (10+2+3) – 2009 Awaiting results would also be eligible.
Should be willing to work in shifts (24/7 environment)
Should be willing to relocate to Bangalore or Pune
Should be willing to work in a voice process.
Should sign service agreement of 1 year at the time of Joining

Date of Interview: 5th August to 31st August (Only  Monday to Friday)
Time: Daily at sharp 2:30 PM

Company Profile:

Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, we are a global leader in the “next generation” of IT and consulting with revenues of over US$ 4 billion. Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.

Infosys’ offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing. Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.

Infosys’ Business Process Outsourcing (BPO) services combine domain expertise, process skills and technology to deliver world-class process outsourcing.Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.

Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership  have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.

Desired Profile:

1) Please carry print out of this copy and attach the same with your CV (with out mail copy you will not be allowed to
attend the interview)
2) Mention HRO in application referred by column of application form  as its mandatory.
3)Documents needed
Originals + Photocopy of 10th, 12th, Graduation/Diploma marks card.
1 passport size photograph.
Any valid photo id (Eg: College id, DL, Passport)
All letters related to your work

Location: Bangalore, Pune

Experience: 0 – 3 years

Education:Any graduate

Function Area: Call Centre, BPO, Customer Service

Role:
• Fresher
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
• Telemarketing Executive

Contact:
Parthasarathy
Infosys Technologies Limited
PAN Financial Shared Service India Pvt. Ltd.
Temple Steps, 7th Floor
Phase 2, Block 1, 184-187
Anna Salai, Saidapet
Chennai-600 015

A 27-year-old girl working at a call centre in Gurgaon was allegedly raped by her senior colleague in the national capital, police said today. The girl, an executive at the BPO ”Salient”, alleged that she was raped after being given a drink laced with sedatives.

Police have arrested Prashant Rana (28), a team leader in the same call centre, in connection with the case. Police said according to the victim, who hails from Uttarakhand and lives at a rented apartment in Paschim Vihar in west Delhi, she was dropped by the call centre cab near her home on Friday night.

Rana, who resides at Buddha Vihar, also got down there, she said. The girl alleged that Rana gave her a drink laced with sedatives after which she lost consciousness, only to wake up the next morning at an unknown house and find out that she has been raped, a senior police official said.

She returned home and complained to the police last night after which a medical examination was conducted, which confirmed rape, the official said. A case has been registered.

“We have arrested Rana. We are not yet sure about the location where the rape took place,” said Deputy Commissioner of Police (West) Sharad Agarwal. A police official said the sequence of events was not clear as the girl “is not in a mental state to give specific answers.

” It appears that soon after the two got down from the cab, the drink was given to her, police said, adding the incident may have taken place at Rana’’s residence.

Designation: Technical Support Executive or Customer Support Executive

Job Description:

1.Involves handling Inbound Calls.
2.Involves resolving customer queries.
3.Involves updating customers on latest information on a product or service.
4.Should be comfortable working in shifts.
5.Should have excellent English communication skills.
6.Should be patient enough to handle any kind of customer queries.
7.Attractive incentives and perks depending upon the individual’s performance would be rewarded

Company Profile:

For more than 20 years Sutherland Global Services, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO solutions, Customer Lifecycle, Back-office Lifecycle Management, IT outsourcing services and outsourcing solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality.Sutherland employs more than 21,000 professionals offering RightSourcedâ„¢ seamlessly blended IT outsourcing, outsourcing solutions, offshore outsourcing and business process services from 21 delivery centers in India, the United States, Philippines, Canada and Mexico. By integrating highly trained outsourcing professionals with state-of-the-art technology and proven business process outsourcing methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering RightSourced seamlessly blended services from its 21 delivery centers in India, the United States, Philippines, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.

Our services consist of customer lifecycle management services and back office lifecycle management services, which are integrated to provide end-to-end services involving the management of entire business processes for our clients. Our services are custom tailored to each client’s business model and their end customer needs and are typically provided via multiple delivery centers throughout the world. Our expertise includes process expertise, analytical capabilities, consulting processes, technology expertise, including our intellectual property platform, and operational insight arising from managing complex processes in diverse industries for numerous clients. We believe that our experience minimizes the risks clients encounter when they outsource. We aim to provide complex, end-to-end BPO services.

Desired Profile:

Min Education Qualification: Any Graduate/ Post Graduate
Work Experience: 0 – 2 yrs
Building a rapport with customers.
Age criteria: Restricted up to 30 years.
Candidates with relevant experience in a voice based
Involves working in Night shifts
Excellent Communication Skills.

Location: Chennai

Experience: 0 – 3 years

Education: Any graduate

Functional Area: Call Centre, BPO, Customer Service

Role:

• Fresher
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)

Contact:
Sutherland Global Services

Website: http://www.suth.com

Designation: Excellent Opportunities with TCS BPO!

Job Description:

Graduates (Experienced/Freshers) Walk-In at TCS BPO
We are now looking for:
Role- Team Member
• An associate should understand the process.
• He/ She should be able to handle 100% productivity with 99% quality score.
• Good Communication Skills.
• Exposure to MS Office suite.

Basic Requirements:
• Min’ 15yrs of regular academic qualification
• Graduation (Bcom / BA / BSC / BBA / BBM / BHM / BCS) excluding computer science
• 0 –  3 yrs professional experience
• Exposure to back-end support or transaction processing work in similar roles is an added advantage.
• Willingness to work in Night shifts.

If you are interested : Please Walk-In with a hard copy of your CV, copy of last 2 months pay slips (applicable only for experienced professionals) & Relieving letter from Previous company(Mandatory) and one passport size photograph (Mandatory).

Company Profile:

Tata Consultancy Services (TCS) is one of the world’s leading information technology companies. Through its Global Network Delivery Model, Innovation Network, and Solution Accelerators, TCS focuses on helping global organizations address their business challenges effectively.TCS continues to invest in new technologies, processes, and people which can help its customers succeed. From generating novel concepts through TCS Innovation Labs and academic alliances, to drawing on the expertise of key partners, it keeps clients operating at the very edge of technological possibility.

Whether TCS is envisioning a business advantage, engineering an IT and ITES solution, or executing an Outsourcing strategy, it helps its customers “Experience Certainty” in their every day business.TCS reported 2007-08 global revenues of USD 5.7 billion.

Desired Profile:

Work Location: Chennai

Day: Monday – Friday (03.08.09 – 07.08.09)
Registration Time:10.00 AM – 1.00 PM

Note:
Kindly carry this Ad for reference (Mandatory)
Should have 15 years of Regular Education
Break in career and education for more then 2 years is not eligible
Candidates who have attended the selection process in the last 6 months (either selected-not-joined or rejected) will not be eligible.
The entire selection process to complete (till the offer letter release stage for those selected) requires you to appropriately block your day, request all to plan your schedule.

Experience: 0 – 1 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:

UG – B.A – Arts&Humanities, Communication, Economics, English, Fine Arts, Hindi, History, Maths, Political Science, PR/Advertising, Psychology, Sociology, Statistics, Vocational Course,B.B.A – Management,B.Com – Commerce,B.Pharma – Pharmacy,B.Sc – Any Specialization, Bio-Chemistry, Biology, Botany, Chemistry, Electronics, Environmental science, Geology, Maths, Microbiology, Physics, Statistics, Zoology,BHM – Hotel Management
PG – Post Graduation Not Required

Location: Chennai

Contact:
Kalvath
Tata Consultancy Services
165/1A, Velachery to Taramani 100 feet road,
Velachery,
Chennai – 600 042.
(Landmark: Vijaya Nagar Bus Stop)

Credit –> Jobstell.com

Designation:Customer Support Representative – VOICE

Job Description:

Minimum Experience – 1 to 2 years in International Call centres.
Minimum qualification – Graduation
Strong communication (verbal & written) and analytical skills.
Familiarity with desktop applications ( for e.g. MS Office)
Self Starter, Functional skills, Action oriented, Problem solving, Priority Setting
Shift timings – US timings
Inbound call center with International call center exp

Company Profile:

RR Donnelley Global BPO, formerly known as OfficeTiger is among the leading outsourcing companies offering judgment based industry focused solutions and executes complex onsite-offshore outsourcing services on a global scale. With a proven track record, RR Donnelley Global BPO mobilizes the right-mix of people from over a 7700 strong work force, in 28 delivery and 41 on-site operation centers, spread across 9 countries. Founded in 1999, our clients include large investment and commercial banks, leading diversified financial services companies, insurance companies, law firms, publishing houses, utilities, pharmaceuticals and global retailers.RR Donnelley is the world?s premier provider of print, document management, supply chain solutions, and business services, serving organizations worldwide. With more than a 140-year heritage of integrity, RR Donnelley is an $11 billion, Fortune 300 Company with approximately 60,000 employees, serving customers in locations across the globe.

RR Donnelley is the world’s premier full-service provider of print and related services, including document-based business process outsourcing. Founded more than 144 years ago, the company provides solutions in commercial printing, direct mail, financial printing, product customization, print fulfillment, forms and labels, logistics, call centers, transactional print-and-mail, print management, online services, digital photography, color services, and content and database management to customers in the publishing, healthcare, insurance, advertising, non-profit, consumer package goods, retail, technology, financial services and many other industries. The largest companies in the world and others rely on RR Donnelley’s scale, scope and insight through a comprehensive range of web-based tools and innovative technology, variable printing services, market-specific, and customized supply chain solutions.

Desired Profile:

Minimum Experience – 1 to 2 years in International Call centres.
Minimum qualification – Graduation
Strong communication (verbal & written) and analytical skills.
Familiarity with desktop applications ( for e.g. MS Office)
Self Starter, Functional skills, Action oriented, Problem solving, Priority Setting
Shift timings – US timings
Inbound call center with International call center exp

Location: Chennai

Experience: 0 – 2 years

Education: Any graduate

Functional Area: Call Centre, BPO, Customer Service

Role: Customer Service Executive (Voice),  Process Trainer, Soft Skills Trainer

Contact:
RR Donnelley Global BPO

Website:  http://www.rrd.com

Designation: Technical Recruiter

Job Description:

To understand IT requirements of client’s IT resource need and deliver qualified consultants
Sourcing and screening potential IT candidates for contract openings.
Establish relationships with consultants/contractors in specified region.
Interview prospective candidates and educate candidates on Collabera’s process.
Negotiate compensation, extend offers, facilitate the placement of candidates and solicit referrals of other qualified consultants.
Submit qualified candidates to open job requirements.
Meet or exceed weekly goal expectations.
Would be responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process.

Company Profile:

Collabera is a global IT services company that provides business-centric, end-to-end Information Technology solutions. With over 4000 dedicated professionals we serve global 2000 clients in the Technology, Communications & Media, Financial Services, Manufacturing and Retail industries.One of the key value drivers for Collabera clients is our Collaborative Engagement Model enabled by a global footprint of 22 locations and 7 development centers. Our engagement model leverages a multi tier service delivery model with proven engagement methodologies, SEI CMMI Level 5 processes and global resourcing to accelerate client return on investment.

Collabera’s vision is to enable customers in bridging the execution gap and adapting to shifting market needs. Our consulting-led solutions and services enable customers to align IT with business strategy while experiencing improved IT service quality, reduced costs and faster time to market. Our client-centric philosophy and commitment to service excellence are built are on a combination of Advisory Capability, Asset Based Services and Collaborative Engagement Models. Asset Based Services encompass Collabera’s next generation execution frameworks built on the concept of repeatable services delivered through a combination of IPs, frameworks, best practices, and skills to ensure a higher level of productivity and quality for clients.

Collabera leverages rich domain experience, proven best practices, robust frameworks and a keen appreciation of business challenges to offer the following comprehensive suite of services tailored to maximise business value for clients in our focus domains:

*Consulting
*Application Development & Management
*Independent Testing Services (SureTest)
*Enterprise Software Solutions
*Outsourced Product Development
*Business Intelligence & Datawarehousing (BI&DW)

Collabera is a Microsoft Gold Partner and has in-depth expertise in Microsoft Technologies. We are the first company in India to receive the “Powered by NetWeaver” certification from SAP. Collabera is also a SAP certified Application Management Service provider for India.

Desired Profile:

4 year college degree preferred
Strong work ethic and sense of commitment
Ambitious, competitive, aggressive and passionate to succeed.
Ability to work in a faced paced environment.
Aggressive, go-getter, positive attitude, good communication and interpersonal skills along with excellent rapport building
skills are the traits for the right candidate
Excellent communication and customer service skills.
Computer skills (Word, Excel, Outlook).
Strong desire to earn a good income Willingness to work in Night shifts

Experience: 0 – 1 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG – B.Sc – Any Specialization, Computers, Electronics, Maths, Physics, Statistics,B.Tech/B.E. – Any Specialization, Computers, Electrical, Electronics/Telecomunication, Instrumentation,BCA – Computers,Diploma – Any Specialization, Computers, Electrical, Electronics/Telecomunication, Engineering
PG – Any PG Course – Any Specialization,Post Graduation Not Required

Location: Vadodara/Baroda

Contact:
Aarati Golatkar
Collabera

Website: http://www.collabera.com